Terms & Conditions

1. Introduction

Welcome to Minerva Lifestyle. These Terms and Conditions ("Terms") govern your use of our website minervalifestyle.com ("Website") and your purchase of products from us. By accessing our Website or placing an order, you agree to be bound by these Terms.

Minerva Lifestyle is a registered business operating from Mumbai, Maharashtra, India. These Terms are governed by and construed in accordance with the laws of India.

2. Definitions

• "We", "Us", "Our" refers to Minerva Lifestyle
• "You", "Your" refers to the user or customer
• "Products" refers to all items available for purchase on our Website
• "Order" refers to your request to purchase Products from us

3. Eligibility

By using our Website and placing orders, you represent that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding contracts
• You are a resident of India or an eligible international customer
• All information you provide is accurate and complete

4. Products and Pricing

4.1 Product Information

We strive to display our Products accurately. However, we do not warrant that product descriptions, images, or other content are accurate, complete, or error-free. Colors may vary slightly due to monitor settings.

4.2 Pricing

All prices are displayed in Indian Rupees (INR) and are inclusive of applicable GST unless otherwise stated. We reserve the right to modify prices at any time without prior notice. The price applicable to your order will be the price displayed at the time of purchase.

4.3 Availability

Products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time. If a product becomes unavailable after you place an order, we will notify you and offer alternatives or a full refund.

5. Orders and Payment

5.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason. An order is confirmed only when you receive our order confirmation email.

5.2 Payment Methods

We accept the following payment methods:

• Credit and Debit Cards (Visa, Mastercard, American Express, RuPay)
• UPI (Google Pay, PhonePe, Paytm, etc.)
• Net Banking
• Wallet payments

5.3 Payment Security

All payment transactions are processed securely through our PCI-DSS compliant payment partners. We do not store your complete payment card details on our servers.

6. Shipping and Delivery

Please refer to our Shipping Policy for detailed information about shipping methods, delivery times, and charges.

7. Returns and Refunds

Please refer to our Returns & Exchanges Policy for detailed information about our return process, eligibility, and refund procedures.

8. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Minerva Lifestyle and is protected by Indian and international intellectual property laws.

You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or logos without authorization
• Modify, create derivative works, or reverse engineer our Website
• Use our content for commercial purposes without consent

9. User Conduct

You agree not to:

• Use the Website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Website
• Upload malicious code or harmful content
• Engage in any activity that could damage our reputation
• Use automated systems to access the Website without permission

10. Limitation of Liability

To the maximum extent permitted by law, Minerva Lifestyle shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from your use or inability to use our Website
• Delays or interruptions in delivery due to circumstances beyond our control

Our total liability for any claim arising from your use of our Website or Products shall not exceed the amount paid by you for the specific Product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Minerva Lifestyle, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of our Website.

12. Dispute Resolution

Any dispute arising out of or relating to these Terms shall be resolved as follows:

• Negotiation: Parties shall first attempt to resolve disputes through good-faith negotiation
• Mediation: If negotiation fails, parties may pursue mediation
• Arbitration: Unresolved disputes shall be settled by arbitration in Mumbai, India, in accordance with the Arbitration and Conciliation Act, 1996
• Jurisdiction: The courts of Mumbai, Maharashtra shall have exclusive jurisdiction

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

15. Consumer Protection

These Terms do not affect your statutory rights under the Consumer Protection Act, 2019, or any other applicable consumer protection legislation in India.

16. Contact Information

For questions about these Terms, please contact us: